VisitsTracker › Waste rounds
Proof the collection happened
Rounds record themselves from time spent at each address, missed collections surface while you can still send somebody, and the evidence for a disputed lift is one file rather than a driver's recollection.
No card needed. Set up in an afternoon.
A missed lift found on Friday is a complaint. Found at 11am it is a return visit.
The collection
Proof the bin was actually reached
A round sheet ticked at the depot proves nothing. Time at the collection point, taken from the vehicle, proves the crew got there.
- Each collection point drawn once, then recorded automatically on approach.
- The whole round on one sheet, in the order it was actually driven.
- Missed points are what is left over, which is the useful list.
Exceptions
A missed bin with a reason attached
Most complaints are about a bin that was not emptied. The answer is either a time or a photograph of the car parked across the gate.
- Photograph the obstruction at the point, stamped with time and place.
- Reason codes per point, so patterns show up across weeks.
- The resident-facing answer is a record rather than an apology.
Two of the three come with a picture, which is the difference between an explanation and an argument.
The round
Where the vehicle went, and how long it took
The route as driven, with the time at each point, so a round that is running long can be looked at rather than guessed about.
- Distance and duration per round, comparable week to week.
- Unmatched stops named rather than folded into driving time.
- Exports for the authority in the shape the contract asks for.
Also in the box
Every collection, and the ones that were missed
The client sees their own round
A standing link with their last 90 days, and expiring links for a single day when a specific collection is queried.
Day reports settle disputes
One PDF with the map of the day, every reading and what we made of it, the photos and every edit. Handed over rather than summarised.
Zones tell you who came and went
Draw depot and site boundaries or import them. Entries and exits are recorded per location.
What this is not
This is proof of service and the hours around it. There is no weighbridge integration, no waste transfer note generation, no container inventory and no route optimisation engine. If you run a waste management system already, this answers whether the round actually happened.
Straight answers
Questions people ask
How do we prove a collection?
By dwell at the address, from readings we trust, with arrival and departure times. A reading flagged as faked never counts toward it.
How quickly do we know a collection was missed?
The same day. An alert fires once the scheduled window closes without anything starting there, and coverage shows addresses nobody reached.
Does it produce waste transfer notes?
No. It records visits, hours, distance, photos and signatures, plus any fields you add. Statutory documentation stays in your existing system.
Can we track by vehicle rather than person?
Tracking follows the phone, so it follows the crew member carrying it. Distance and route come out per person per day, which for a one-cab round is the same thing.
Also part of VisitsTracker
The rest of the product
Try it on one van for a week.
Put it on one phone, run a normal week, and see what comes out the other end.