VisitsTracker › Lone worker
Lone worker alerts
For someone working alone the useful things are simple: a button that reaches a person, a warning when a phone stops reporting, and a phone that is actually set up properly.
No card needed. Set up in an afternoon.
What you get
Fewer ways for a bad afternoon to go unnoticed
An SOS button that reaches managers
Held in the app behind a confirm step. Pressing it emails and pushes every manager straight away — it is not queued behind anything else.
A link for whoever responds
The alert carries a share link so a responder can see the position without needing an account. It expires after four hours.
Alerts when a phone goes quiet
If someone clocked in and their phone then stops reporting, you are told rather than finding out at the end of the day.
Missed window alerts
If a job has not started by the end of its slot, that surfaces too — often the first sign something is wrong.
Phone health checks
A screen that tells a worker exactly which setting on their make of phone is stopping tracking. A phone that is not reporting is not protecting anyone.
Off-shift is still off
Lone-worker alerts do not become an excuse to track people at home. Outside your shift hours, nothing is stored.
What this is not
This is alerting inside your own team — it is not a monitored alarm service and there is no manned response centre behind it. If your risk assessment calls for a monitored solution or a certified device, you need one of those as well. Do not rely on a phone app as the only control for high-risk lone working.
Straight answers
Questions people ask
What happens when someone presses SOS?
Every manager is emailed and pushed immediately, with the person’s position and a link that works without an account. Nothing is batched or deduplicated — each press goes out.
How quickly do I know a phone has gone quiet?
Once someone has clocked in and their phone has stopped reporting for around three quarters of an hour, you get an alert. You are told once per clock-in rather than repeatedly.
What if the phone dies?
You will see the gone-quiet alert, because a dead phone stops reporting like any other. That is exactly the case the alert exists for.
Is this a monitored lone-worker service?
No. Alerts go to your managers, not to a manned centre. If your risk assessment needs a monitored service or a certified device, treat this as a supplement rather than the control.
Does it track people outside working hours?
No. The same shift-hours rule applies — outside them nothing is stored.
Also part of VisitsTracker
The rest of the product
Try it on one van for a week.
Put it on one phone, run a normal week, and see what comes out the other end.