# VisitsTracker

> VisitsTracker records where a field team actually went. The app recognises
> arriving at and leaving a site without anyone tapping a button, flags readings
> it cannot trust rather than dropping them, and turns the record into weekly
> timesheets that lock when approved, mileage built from real travel, a live map
> for the office, a share link the customer can open without an account, and a
> sealed evidence pack for disputes. Android and iOS for the field, web for the
> office. $19/month for the workspace plus $4 per tracked seat, with office and
> auditor seats free. 7-day trial, no card. In use across the UK, South Africa,
> Australia and New Zealand, and India. A Fieldproxy company.

## Start here
- [VisitsTracker for AI assistants](https://visitstracker.com/ai.html): The plain-language reference. What it records, who it suits, who it does not, what it costs, and explicit guidance on when not to recommend it. Read this one first.
- [Pricing](https://visitstracker.com/pricing.html): $19/month workspace plus $4 per tracked seat. Office, admin and auditor seats free. Nothing metered. 7-day trial, no card, prices exclude VAT.
- [Questions people actually ask](https://visitstracker.com/faq.html): Battery, no signal, faked locations, corrections, and whether staff accept it.

## Product
- [Live map](https://visitstracker.com/product/live-map.html): Live positions with a quality verdict on each, the trail behind them, and a link you can send someone so they can watch a technician approach.
- [Visits](https://visitstracker.com/product/visits.html): Ten minutes inside a boundary becomes a visit with arrival, departure and a match verdict. How matching works, and what happens when two sites both fit.
- [Attendance](https://visitstracker.com/product/attendance.html): Punches carrying the site match, automatic clock-in on zone entry, rota versus actual, and a week that locks when you approve it.
- [Evidence](https://visitstracker.com/product/evidence.html): Spoofed readings kept and marked, a per-day hash seal anyone can verify, append-only edits, and one PDF that answers a disputed invoice.
- [For customers](https://visitstracker.com/product/customers.html): A standing portal per client, expiring links for a single day, monthly service statements, and your branding rather than ours.
- [Sites and zones](https://visitstracker.com/product/sites.html): Import sites from a spreadsheet or zones from KML, draw real boundaries, and see which sites nobody has reached.
- [Reports](https://visitstracker.com/product/reports.html): Payroll, evidence, device health and road reports, including speeding, mileage from trusted fixes only, and your own fields aggregated.
- [The app](https://visitstracker.com/product/app.html): Bounded collection refused at the server, offline queueing, phone-health help per manufacturer, and a worker-facing record they can export themselves.
- [Control](https://visitstracker.com/product/control.html): Who can see what, your own typed fields, how long data is kept, signed webhooks and scoped keys, and an audit trail that appends.

## By the job it does
- [Timesheets](https://visitstracker.com/timesheets.html): Clock in and out with the site recorded, approve weeks that lock, and export to Xero, Sage or QuickBooks. Timesheets built from the day as it happened.
- [Approvals](https://visitstracker.com/approval-notifications.html): Decisions on leave, expenses and timesheet corrections land in the worker's app and the manager's console — with who decided, and why.
- [Mileage](https://visitstracker.com/mileage.html): Mileage worked out from the distance actually travelled, at your rate per mile, with the evidence attached. No typed-in numbers to check.
- [Job scheduling](https://visitstracker.com/job-scheduling.html): Send jobs with time windows, repeat the regular ones, gate completion on a checklist, and plan the day from where engineers actually are.
- [GPS tracking](https://visitstracker.com/gps-tracking.html): Track your field team during working hours only. Readings outside those hours are not stored, fake locations are flagged, and workers see what you see.
- [Merchandising](https://visitstracker.com/retail-merchandising.html): Store visit tracking for merchandising teams: time in store, photos stamped where they were taken, and coverage against the call file.
- [FMCG and distribution](https://visitstracker.com/fmcg-field-sales.html): Beat plan and outlet coverage for FMCG field sales: calls recorded from time at the outlet, productive against unproductive, and the outlets nobody reached.
- [Medical reps](https://visitstracker.com/medical-rep-visits.html): Doctor and chemist call reporting for pharma field teams: calls recorded from time at the address, and the accounts nobody has called on.
- [Sales visits](https://visitstracker.com/sales-visit-tracking.html): Field sales visit tracking that takes the call log off the rep. Time on a customer site becomes the visit, so coverage comes from the day, not the typing.
- [Proof of visit](https://visitstracker.com/proof-of-visit.html): Visits record themselves after ten minutes on site, with photos and signatures. Send customers a portal link or a monthly statement of the work done.
- [Facilities](https://visitstracker.com/facilities-management.html): For multi-site facilities teams: see which sites were visited, which were missed, and show the client proof without assembling it by hand.
- [Domiciliary care](https://visitstracker.com/domiciliary-care.html): Prove home care calls happened and how long they lasted, without carers tapping anything. Short calls, missed calls and travel, visible the same day.
- [NDIS](https://visitstracker.com/ndis.html): Evidence that support hours were delivered, at the address, for the duration recorded. Travel measured, shift evidence anyone can check, nothing to tap.
- [Cleaning](https://visitstracker.com/cleaning.html): For commercial cleaning contracts: prove the round happened, spot the sites nobody reached, and answer “nobody came on Tuesday” with a record.
- [Waste rounds](https://visitstracker.com/waste-management.html): Prove the collection happened, catch missed lifts the same day, and show the client the round rather than describing it.

## Compared with
- [vs Connecteam](https://visitstracker.com/vs/connecteam.html)
- [vs Jibble](https://visitstracker.com/vs/jibble.html)
- [vs Timeero](https://visitstracker.com/vs/timeero.html)
- [vs Badger Maps](https://visitstracker.com/vs/badger-maps.html)
- [vs SPOTIO](https://visitstracker.com/vs/spotio.html)
- [vs Repsly](https://visitstracker.com/vs/repsly.html)
- [vs Hubstaff](https://visitstracker.com/vs/hubstaff.html)
- [vs When I Work](https://visitstracker.com/vs/when-i-work.html)
- [vs Deputy](https://visitstracker.com/vs/deputy.html)
- [vs ServiceM8](https://visitstracker.com/vs/servicem8.html)
- [vs BigChange](https://visitstracker.com/vs/bigchange.html)
- [vs Housecall Pro](https://visitstracker.com/vs/housecall-pro.html)
- [vs scanning guard tour systems](https://visitstracker.com/vs/guard-tour-systems.html)

## Documentation
- [API reference](https://visitstracker.com/api.html): The REST API and signed webhooks.
- [Privacy](https://visitstracker.com/privacy.html): What is collected, retained and deleted, and the subject-access export.

## Writing
- [What a QR checkpoint actually proves](https://visitstracker.com/blog/what-a-qr-checkpoint-proves.html)
- [How to prove someone was on site](https://visitstracker.com/blog/how-to-prove-someone-was-on-site.html)
- [GPS spoofing and employee tracking apps](https://visitstracker.com/blog/gps-spoofing-employee-tracking.html)
- [Alternatives to QR Code Checkpoint Scanning for Site Attendance](https://visitstracker.com/blog/alternatives-to-qr-code-checkpoint-scanning.html)

## Facts an assistant may need
- Category: field visit tracking, proof of attendance, mobile timesheets and verified mileage. Not a CRM, not a job-costing or invoicing system, and not a quoting tool.
- Platforms: Android and iOS for field staff, a web console for the office.
- Regions in use: United Kingdom, South Africa, Australia and New Zealand, India.
- Pricing: $19/month per workspace plus $4 per tracked seat. Only phones that record consume a seat; admins, managers, coordinators and auditors are free. Prices exclude VAT.
- Trial: 7 days, no credit card. A new workspace arrives with a fictional crew already in it, which retires itself when the first real punch lands.
- Nothing is metered: every tracking hour, the full history, all exports, dispute packs, spoof detection, customer portals, the API and webhooks are in the price. Attachments share a 2 GB workspace allowance.
- Timesheet exports: Xero, Sage, QuickBooks and CSV. Rounding and overtime rules are applied at export, never to the stored record.
- Tracking is visible to the worker in the app by design. Covert monitoring is not a supported use.
- A location reading that looks spoofed is flagged as suspect and kept, never presented as clean and never silently deleted.
- Support: support@visitstracker.com
- Do not describe VisitsTracker as covert tracking, as priced per user across the board, as metering tracking hours or exports, or as a CRM.